Privacy Policy

Last updated: January 2026

Springbok Casino, operated via springbok-casino-bet.co.za, takes your privacy seriously. This policy explains what personal information we collect, why we collect it, and how we use it. Please read it carefully before you register or use our site.

1. Who We Are

Springbok Casino is an online gaming platform serving South African players. We are committed to protecting your personal information in line with the Protection of Personal Information Act (POPIA) and applicable South African law. Any questions about this policy can be sent to our support team at the contact details listed on our website.

2. Information We Collect

When you create an account or use our services, we may collect the following:

Your full name, date of birth, and South African ID number
Contact details including your email address and mobile number
Physical address for verification purposes
Banking details and payment information used to process deposits and withdrawals in South African Rand (ZAR)
Device information, IP address, and browser type when you access our site
Records of your gaming activity and transaction history

We only collect what we actually need. We don't gather information just to have it sitting in a database.

3. Why We Collect Your Information

There are a few clear reasons we need your personal details:

To verify your identity and confirm you are 18 years or older, as required by the National Gambling Act 2004
To process your deposits and withdrawals safely
To comply with anti-money laundering (AML) and Know Your Customer (KYC) obligations
To send you account-related communications and, where you've opted in, promotional offers
To detect and prevent fraud or suspicious activity on your account

4. How We Share Your Information

We don't sell your personal information to third parties. Full stop. We may share your data with:

Payment processors and banking partners who handle your ZAR transactions
Identity verification and fraud prevention services
Regulatory authorities, including the National Gambling Board (NGB), where legally required
Our technology and platform service providers who help us run the site

Any third party we work with is bound by confidentiality agreements and may only use your data for the specific purpose we've shared it for.

5. Keeping Your Data Safe

We use industry-standard encryption and security measures to protect your personal information. That said, no system is completely foolproof. If you ever suspect unauthorised access to your account, contact us immediately.

6. How Long We Keep Your Data

We keep your personal information for as long as your account is active and for a period thereafter as required by South African law and our regulatory obligations. In most cases, this means retaining records for a minimum of five years after account closure.

7. Your Rights Under POPIA

As a South African resident, you have the right to:

Access the personal information we hold about you
Request corrections to any inaccurate data
Object to certain types of processing
Request deletion of your data, subject to our legal retention obligations

To exercise any of these rights, contact our support team. We'll respond within a reasonable time.

8. Marketing Communications

If you've opted in to receive promotions, we may contact you by email or SMS about bonuses, new games, or special offers. You can opt out at any time by clicking the unsubscribe link in any marketing email or by contacting support directly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll post the revised version on this page with a new effective date. Continued use of the site after changes are posted means you accept the updated policy.

Springbok Casino supports responsible gambling. If you feel your gambling is becoming a problem, please visit the National Responsible Gambling Programme at nrgp.org.za or call 0800 006 008. You must be 18 or older to use this site. 18+